You can ask for a refund against any of your order within 7 days of its date of delivery. Please also read our return & exchange policy for return and exchange.
All refunds will be credited in your Drezzling Wallet as store credits which you can use to shop on Drezzling.com. If you are a guest user you will need to register with the email address which you had used to place your order to access wallet.
We offer our reverse pickup service (in Ahmedabad only). We recommend to use it instead self-shipping.
For all self-shipped returns, we will provide you a cashback of Rs.120 for shipments weighing upto 1 kg. For every next 500 gram slab, an additional Rs.30 will be added to the refund amount.
Courier refund rates are fixed and will not change depending on the courier service you choose to return the product.
The refund procedure will be initiated within 24 hours once we receive your product. Once initiated, the amount will reflect in your Drezzling wallet as store credits.
I haven’t received my refund yet. What should I do?
We update our customers through emails once we initiate the refund procedure. If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.
For queries you can write to us at firstname.lastname@example.org.